Privacy Policy

1. Introduction

Welcome to KitsuneLab! We value your privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your information when you use our Minecraft server hosting services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We collect various types of information to provide and improve our Services:

a. Personal Information

When you register for an account or use our Services, we may collect the following personal information:

  • Name
  • Email address
  • Payment information
  • IP address

b. Usage Data

We may collect information on how you access and use our Services, including:

  • Server logs
  • Browser type and version
  • Pages visited
  • Time and date of your visit
  • Time spent on those pages

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent, and address technical issues

4. COPPA Compliance

KitsuneLab is committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

a. Parental Consent

If we need to collect personal information from a child under 13, we will first seek verifiable parental consent. Parents have the right to review, delete, and refuse further collection of their child's personal information.

b. Contact Information

If you believe that we might have any information from or about a child under 13, please contact us at [email protected].

5. Sharing Your Information

We do not sell or share your personal information with third parties except as described in this Policy:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal information.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the information that we have collected to another organization, or directly to you, under certain conditions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at any of our support points.

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